Return Policy

At Fleurloom Official, we want you to be satisfied with your purchase. If you receive a defective, damaged, or incorrect item, you may request a return or exchange within 7 days of receiving your order.

To be eligible for a return or exchange, the item must be unused, unwashed, and in its original packaging. Proof of purchase and clear photos of the issue may be required for verification.

We do not accept returns or exchanges for:

• Change of mind.
• Incorrect size, color, or style selected by the customer.
• Items that have been used, washed, altered, or damaged after delivery.
• Sale or promotional items unless they arrive defective.

Once your request is reviewed and approved, we will provide instructions for the return or exchange process. If a replacement is unavailable, a refund may be issued to the original payment method.

For return requests or questions, please contact us at fleurloomofficial@gmail.com.